HCMToGo is a modern version of TotalHRWorks Mobile App
The overly strict security of the login for employees, which allows them to clock in and out, is a major problem. These protocols are more stringent than I have seen on any other banking platform. You have to update your pswds regularly. You can't reuse them. This makes it difficult to recall them. It's all bad. It will also be slow to login. This keeps admins busy. Password reset!
It works fine, for the most parts. It doesn't update every week in the right time, and it causes me to lose some time. Although it's functional, registration takes too long. It's a great app with many different job opportunities to choose from.
There are many bugs in the software. You cannot correctly use widgets and tools because they aren't useful. It is very difficult to navigate and manipulate the software. The Requesting Days software is full of bugs and can be difficult to use. It seems like the app is stuck in Betta trails, with lots of bugs, and it's not very user-friendly. The app and developers deserve half of the stars. If I had to give them 8 cents each, I'd give them one.
To clock in, or to change my job, I need to read multiple pages. It is unnecessary to have the information on the homescreen. The info can be put directly onto the screen, rather than having to scroll through the tiny corner. A feature should be added that automatically subtracts 30 minutes from your lunch time. Construction is difficult. You need to clock in for exactly 30 minutes, then go back and clock in. Because the pages are slow to load, I have been spending less time on my job.
Recently, the app has been updated. It is frustratingly difficult to use. The timesheet is where it's at all times. The pay stub is what I care most about. To get the information that you need, it takes a lot of work. It can be frustrating trying to find the information you need. Covid laidoff notifications were supposed to be displayed. It was supposed to show that there had been a notification. However, none of these notifications were ever shown. It was difficult and time-consuming to find the notification.
A terrible piece of software. It is very unlikely that it will start the first time I try to load it. If it does, it's a good thing. Mobile website functionality is much better and sometimes I am frustrated. Instead of closing the app, I use Firefox mobile browser which works flawlessly every time. I also liked the fact that it asked me to rate the app after each visit to its home screen.
The slowest app for work I have ever used. Per diem and saving times are just shown as a loading icon for ever. Navigation is difficult and requires multiple attempts to remember the steps. This app is extremely complicated and needs to be improved. You need to redesign an app that has a clock. It is used by all of us who work in the field. It doesn't take a complicated system to just clock in and get out. Update: still terrible
It is becoming more difficult to stay connected and log into the app. I can log in initially without any problems, but after changing the cost center or clocking in, all my cell coverage suddenly stops. A prompt pops up to inform me that the connection has been lost. I'm usually forced to log in again after tapping the "continue offline" button. Support received my email with a screen shot of the problem. Thank you for your assistance!
The app records work hours and is very simple. However, it makes this difficult and time-consuming and not reliable. The app takes between two and five minutes to open. It doesn't always display the confirmation message when clocking in/out, and it does not always keep track of the time. The app cannot process shifts past midnight. These issues have caused this app to lose over 20 hours of time during the last two pay periods. It's garbage.
It is difficult to make new employees understand the user interface and use it. Employees who have used it for a while tell me they are having trouble with it. Even though I've used the item several times, it is not always simple to locate. The system doesn't make it easy to find things, and instead makes them invisible. Although it's an excellent idea, and the concept makes sense, the user experience is not great.
It may have the functionality that you require, but it isn't user-friendly or intuitive. It feels as if programmers created the app with no real feedback from users. This has been my feeling for years. Your password must be changed regularly. It feels more secure than my bank, which might be desirable for employers who have all of your private information to protect. However, for employees that are just looking to log in and out, it is not necessary to enforce password changes. Other issues I have
It asks me for my rating every time I launch the app, even though I have repeatedly said no. The time sheets can be too complicated for average users. It is essential that time sheets are simplified to make it easy for the average user to request modifications to their time clocks or pto requests. You must switch to "home", and the Start menu will revert to its original state. Software engineers require QC. This would greatly increase functionality. There is just too much to do.
It works randomly to log in. It is difficult to use this app. This app is not at all user-friendly. The home screen, or what appears after I log in, has changed. It is not clear why and I cannot figure it out. The app cannot find the internet connection at all half of the times, and manual solutions are required. There are many.
Login problems Inconsistency in fingerprint scanner and constant password changes. This is annoying. The interface to check schedules, etc. is not very intuitive. You have to click multiple links in order to reach it. It should be easier to access.
Robert D., my implementation specialist received two thumbs up! I must admit that I was somewhat intimidated by the task of processing payroll my first time. Their written instructions were clear and easy to follow. Each step was completed as instructed and it went smoothly. The facial recognition timeclock is our only problem. It's still not working for me.
Follow below steps to download and install HCMToGo app for Desktop
First, download and install an Android emulator software to your Laptop.
Run the emulator software and open Google play store to install HCMToGo
Now, you will be able to setup and run HCMToGo on your Computer via the emulator.
To troubleshoot any errors that you come across while installing the Android emulator software, you can go through the software’s official website.