SwannCloud for PC

As it is quite obvious that Swanncloud has no regard for how poor and inefficient their software really is, it would be futile to post a review. There were many issues with the software before, including failing to notify users and continuously offline cameras. Also it failed to record and replay events. My computer has stopped functioning completely, and that was just recently! It was a terrible end to an awful performance. The software is useless for the cameras!

Swann cameras were a mistake that I regret. App is always offline on a wired connection. It will sometimes crash and not open fully. There are no live feeds that can be retrieved in order to adjust the field of view. They are still available because they cannot be changed at this time. Don't do it !

Just doesn't work. Three years and three cameras later, they are still not worth what I paid. The one that is always offline sometimes records events. Sometime they go offline but still record some events. They may not record their next event if they have already recorded it. Even though events are now without previews, you can still hear the sound of an event when it is played but not video. Although the cameras appear to be working, they insist on contact permissions and telephone numbers. The software is terrible.

3.2021 Update. It was time to take my camera from the shed. I still have issues with the live feed not showing and can only playback 8/15 of the events. It seemed like the previous problems would be fixed by the upgrade at the beginning of the year, but it didn't. It was a complete waste of money and time.

It doesn't work well with Android 9 and Pixel2 nor on a Samsung tablet running Android 8. It doesn't work with Android 9 on Pixel2 nor can I get it to work on a Samsung tablet running Android 8. Update: It's been a year since the incident and I have a new Galaxy A70 phone. The extension still does not work.

Two ADS-446 were installed. It used to be compatible with SwannCloud. However, after the latest updates the notification no longer works and there are no intrusive events in the events. Tech support called me, but the model she was referring to didn't allow notification. This is obviously absurd! !

If that is possible, it has gotten worse! It's so bad that I cannot delete my videos or even view them. I keep getting the message saying I have exceeded my limit, even though there is nothing! Play back doesn't work, preview doesn't work, notifications don't work. It would be great if there was another app.

Update: Although I was able to scan the QR codes, both old and new ones ended up giving me a message saying that the camera couldn't be registered. It suggested to continue scanning the QR code. It is still a useless piece of junk. The camera keeps on bleeping and won't connect to the qr code. It is completely useless.

The app hasn't been updated for ages. The app has not been updated in ages.

You can't really tell if it is working. It is wonderful when it functions as it should. The cameras can be difficult to set-up. After it takes about 10 minutes for the camera to register, it will give you an error message stating that it has failed to register. It can take some time to load the live view.

Near impossible to connect wifi, falls off the network continuously, records change in shadows, but actual living creatures moving, didn't work since november 2019, used to work okay, but they want to make it difficult to use their app by making it more cumbersome and unusable.

It no longer works You must be within 20 feet of the camera to view the preview. I have sent email asking for explanations. Emails have not been answered. It is not worth it to deal with them. They update the software every time. It never functions properly. !! !

The app has not been updated for almost one year. It doesn't function correctly with Android 10. You can no longer view viedeo events and stop pushing notifications. We had to switch brands. Avoid

It is utter garbage. For MONTHS, live feed was not working properly. The Apr 21 fix did only half of the trick. Live feed now goes down at 00.28 each night. However, events are still recorded and can be viewed remotely. It's been almost a year since the problem was discovered and Swann has not even spoken to us. Abandonware.

It is the most horrible app I've ever used. The app and its cameras keep crashing, as well as the live streaming. My request to have customer service respond to me with suggestions on how I might recover streaming is not answered. Swann is not a brand I will be purchasing again.